However, you will earn points for eligible ticket and concessions purchases paid for with gift cards, gift packs, and prestige tickets.ĭo I receive points when making kiosk purchases? You do not earn Starpass points for purchasing gift cards, gift packs, or prestige tickets. Starpass is not available at Showcase SuperLux.ĭo I earn points for purchasing gift cards, gift packs, or prestige tickets at the theatre, online or through a third party? You may use your Starpass card to earn points and receive reward vouchers at participating theatres. Will I earn points at any National Amusements theatre? Your Starpass card or number must go through the point of sale system BEFORE the transaction is completed to earn points. Unfortunately, we cannot credit you for past purchases. Is there a way I can receive points for that purchase? I made a purchase but forgot to show my Starpass card. Please sign into your personal dashboard at and visit the Transaction History page to view past purchases and points earned. How can I confirm I received points for a recent transaction? You will earn 10 points for every dollar spent on eligible purchases. Your Starpass card or Starpass number is all that we require.Ĭan I transfer my Starpass card to another family member or friend to use?Įarning points is easy. You do not need to present identification when using your Starpass card. Your current point total and transaction history will transfer to the new card within 72 hours of the replacement card being issued.ĭo I need to present identification when I use my Starpass card? You will be required to present a photo ID to receive a replacement card. You may get a replacement Starpass card from the box office or customer service desk at any participating Starpass location. You may also email us at do I get a new Starpass card if mine is lost or damaged? Please visit the customer service desk at any participating Starpass theatre and ask our staff to look up your account information. I can’t find my Starpass card and don’t know my membership number. You must activate the card online to start earning points and receiving rewards. Is the card I received at the box office active? A digital card will be issued once you complete the registration process. If you would prefer to receive your card digitally you may register at. You may pick up your Starpass card at the box office or customer service desk at a participating theatre.
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